🔒 Official Platform Privacy Policy

Privacy Policy 100 Slots – Protecting Your Data in Malaysia

100 Slots takes every member's privacy seriously. This document clearly explains how we collect, store, protect, and use your personal information when you use our platform.

Last Updated: 1 January 2026
🔐
Encryption
SSL 256-bit
🇲🇾
Compliance
Malaysia PDPA
🚫
No Data Selling
Your data is never sold
📅
Effective Date
1 January 2026

Important Note: This Privacy Policy outlines our practices regarding personal information collected through the 100 Slots platform. By registering or using our platform, you agree to the collection and use of information as described here. For enquiries, contact us at support@100slots.best.

1. Introduction – 100 Slots Privacy Commitment

Welcome to the Privacy Policy 100 Slots. We understand that trust is the foundation of our relationship with every member. When you use the 100 Slots platform to play slots, join a live baccarat table, or place a sports bet, you are entrusting us with your personal information — and we do not take that trust lightly.

This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection. It applies to all users of the 100 Slots platform, regardless of whether you access our site via smartphone, tablet, or computer.

Throughout this document, references to "100 Slots", "we", "us", or "the company" refer to the operator of the 100slots.best platform. References to "you", "member", or "user" refer to any individual who uses our platform.

Our Core Principles: 100 Slots only collects data that is strictly necessary for platform operations, never sells your data to any third party for marketing purposes, and protects all data to the highest available security standards.

2. Types of Personal Data We Collect

100 Slots collects several categories of personal information depending on how you interact with our platform. Below is a full breakdown of the data we collect:

Personal Identification Information:

  • Full name as stated on your identity card or passport
  • Date of birth (for minimum age verification of 18 years)
  • An active email address
  • An active Malaysian phone number
  • A copy of your identity document when identity verification is required

Financial Information:

  • Details of the payment method you used — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks)
  • Deposit and withdrawal history, including amounts, dates, and payment methods
  • Account balance and fund movements
  • We do not store credit or debit card numbers directly – payment processing is handled by a licensed payment processor

Platform Activity Information:

  • Casino game history, including slots played, bet amounts, and outcomes
  • Sports betting history, including matches wagered on and outcomes
  • Bonuses and promotions claimed, and turnover status
  • Login and logout timestamps
  • Interactions with the customer support team

Technical Information:

  • Your device's IP address
  • Device type, operating system, and web browser used
  • Cookie data and similar tracking technologies
  • General geolocation data (state or city, not precise location)

3. How We Collect Your Data

100 Slots collects your personal information through several key channels:

  1. Account Registration: When you complete the registration form on our platform, you directly provide information such as your name, email address, and phone number.
  2. Platform Usage: Every action you take on the platform – from hitting the spin button on slots to clicking a match to place a bet – is recorded as part of your account history.
  3. Financial Transactions: Deposit and withdrawal information is collected automatically whenever you carry out a financial transaction via Touch 'n Go, GrabPay, DuitNow, or any other supported payment method.
  4. Customer Support: When you reach out to our support team via live chat or email, conversation records are saved to help us serve you better and as a reference in the event of any dispute.
  5. Cookie Technology: Our platform uses cookies and similar tracking technologies to collect information about how you interact with our website. Further details about cookies are explained in Section 7.
  6. Identity Verification: In certain circumstances — such as account verification or the Know Your Customer (KYC) process — we may ask you to upload an identity document for verification purposes.

100 Slots will never ask for your account password via email, phone, or live chat. If you receive such a request, it is a fraudulent attempt. Please report it to us directly at support@100slots.best.

4. How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. 100 Slots uses your personal information for the following purposes:

Purpose of Use Type of Data Used Legal Basis
Account management & identity verification Name, email, phone number, ID document Contractual agreement
Deposit & withdrawal processing Payment information, transaction history Contractual agreement
Provision of gaming services Game history, account balance Contractual agreement
Fraud prevention & security IP, device, betting patterns Legitimate interest
Customer support Conversation records, account information Contractual agreement
Legal compliance & KYC Name, date of birth, ID document Legal obligations
Marketing communications (with consent) Email, phone number Your consent
Platform upgrade Usage data, technical information Legitimate interest

We will not use your data for purposes unrelated to the operation of the 100 Slots platform without first obtaining your additional consent. If you do not wish to receive marketing communications from us, you may withdraw that consent at any time through your account settings or by contacting our support team.

5. Sharing Data with Third Parties

100 Slots does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. This is our absolute commitment.

However, there are limited situations where we need to share data with certain third parties to enable the platform to function properly:

  • Payment Processors: Providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and banks via FPX require your transaction details to process deposits and withdrawals. They are bound by their own privacy policies, which also comply with Malaysia's data protection standards.
  • Game Provider: Companies such as Pragmatic Play, PG Soft, Evolution, and other providers require game session information (not your full personal identification details) to operate their games on our platform.
  • Technical Service Providers: Companies that provide hosting, cybersecurity, and technical infrastructure services to us may have limited access to certain data as part of service agreements that require them to maintain strict confidentiality.
  • Legal Authority: Where required by law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.

Every third party with access to your data is bound by strict confidentiality and data protection agreements. They are permitted to use your data only for the specific purposes outlined in their agreement with us, and may not use it for any other purpose.

6. Data Security – How We Protect Your Information

Protecting your personal data is a core operational priority at 100 Slots. We continually invest in our security infrastructure to ensure your information remains safeguarded at all times. The following are the key security measures we have in place:

  • SSL 256-bit Encryption: All communications between your browser and the 100 Slots servers are protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banking institutions. You can verify this by the padlock icon in your browser's address bar.
  • Hashed Password Storage: Your account password is not stored in plain text. It is processed through a strong cryptographic hashing algorithm, meaning even we cannot see your actual password.
  • Two-Factor Authentication (2FA): We provide and encourage the use of two-factor authentication for all accounts. With 2FA enabled, accessing your account requires both your password and a verification code sent to your device.
  • 24/7 Security Monitoring: Our systems are continuously monitored to detect any suspicious activity, unauthorised access attempts, or other security threats.
  • Independent Security Audits: Independent security audits are conducted periodically by qualified third parties to identify and address any vulnerabilities in our systems.
  • Data Segregation: Sensitive data such as financial information is stored separately from general profile data with strict access controls in place.

While we take all reasonable precautions, no security system can be guaranteed to be 100% impenetrable. In the unlikely event of a data breach affecting your information, we are committed to notifying you and the relevant authorities within the timeframe required by law.

You also play an important role in keeping your account secure. Always use a strong, unique password for your 100 Slots account, never share your password with anyone, and log out of your account when you are done using a shared device.

7. Cookies & Tracking Technologies

The 100 Slots platform uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use are as follows:

  • Session Cookies (Required): These cookies are essential for the platform to function — they keep you logged in, save your betting cart, and maintain session security. Without them, the platform will not work properly.
  • Preference Cookies: These cookies save your preferences — such as your selected language and display settings — to deliver a more personalised experience each time you return to the platform.
  • Analytics Cookies: We use analytics cookies to understand how members use our platform – which pages are visited most frequently, how much time is spent on them, and where users encounter difficulties. This information helps us improve the platform.
  • Security Cookies: These cookies help us detect and prevent fraudulent activity, unauthorised access, and other security threats.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from functioning correctly. For guidance on managing cookies in your browser, refer to your browser's help section.

8. Your Rights Over Your Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and best privacy practices, you have the following rights regarding your personal data on the 100 Slots platform:

Right of Access

You have the right to know what personal data we hold about you. Submit a data access request by emailing support@100slots.best.

Right to Rectification

If your data is inaccurate or out of date, you may request a correction through your account settings or by contacting our customer support team.

Right to Erasure

You may request the deletion of your personal data, subject to any record-retention obligations required by law that apply to betting platforms.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Restriction

In certain circumstances, you may request that we restrict the processing of your data while a review or dispute resolution is pending.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format for transfer to another platform should you choose to do so.

To exercise any of the rights above, contact us by email at support@100slots.best with the subject line "Privacy Data Rights Request". We will process your request within 30 calendar days. In complex cases, this period may be extended with prior notice to you.

9. Data Retention & Deletion

100 Slots does not retain your personal data for longer than is necessary to fulfil the purpose for which it was collected or to meet any applicable legal obligations. The following is a general guide to retention periods:

  • Active Account Data: For as long as your account remains active and you continue to use the 100 Slots platform.
  • Financial Transaction Data: Minimum 7 years after the transaction, in accordance with legal compliance requirements related to financial regulations and anti-money laundering.
  • Betting Records: A minimum of 5 years for dispute resolution and regulatory compliance purposes.
  • Customer Support Records: 3 years from the date of your last interaction.
  • Identity Verification Data (KYC): Minimum 5 years after account closure, in accordance with applicable legal requirements.
  • Cookie Data: Depending on the type of cookie – session cookies are deleted when the session ends, while preference cookies are stored for up to 12 months.

When data is no longer needed and there is no legal obligation to retain it, it will be securely deleted or anonymised so that it can no longer be linked to you personally.

10. Child Protection

The 100 Slots platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

All registrants are required to verify their age during the registration process. Additional age verification via identity documents may be requested at any time. Should we discover that we have inadvertently collected data from an individual under the age of 18, we will promptly delete that data and close the account in question.

If you are a parent or guardian and discover that your child has registered or attempted to register an account on 100 Slots, please contact us immediately at support@100slots.best. We will take prompt action to address the situation.

11. Amendments to This Privacy Policy

100 Slots reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. The "Last Updated" date at the top of this document will always reflect the most current version.

For significant changes that affect how we use your data, we will endeavour to notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. It remains your responsibility to review the Privacy Policy periodically, especially after receiving a change notification from us.

Continued use of the 100 Slots platform following any amendments to this Privacy Policy will be considered acceptance of the updated terms. If you do not agree with the changes made, please discontinue use of the platform and contact us to close your account.

12. Contact Us – Privacy Enquiries

If you have any questions, concerns, or wish to exercise any of your privacy rights, please contact us through the following channels:

  • Privacy Email: support@100slots.best (subject: "Privacy Policy Enquiry")
  • Live Chat: Available 24/7 directly within the 100 Slots platform
  • Response Time: Within 5 minutes for live chat, 24 hours for general email, and 30 days for formal data rights requests
  • Service Language: Bahasa Melayu and English

Date Updated: This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The Malay language version is the official version and shall prevail in the event of any dispute regarding interpretation.

Privacy Commitment 100 Slots to You

Six concrete ways 100 Slots protects the privacy and personal data of every Malaysian member.

Bank-Grade Data Encryption

All data transmitted between your device and the 100 Slots servers is encrypted with 256-bit SSL – the same standard used by Maybank, CIMB, and Malaysia's major banks. No third party can intercept or read your data in transit.

No Data Sales to Advertisers

100 Slots has never and will never sell, rent, or share your personal data with third-party advertisers or data brokers. Your data is used solely to operate the platform and provide the services you use.

Data Control in Your Hands

You have full control over your data. Access, correct, or request deletion of your data at any time. Withdraw marketing consent without question. These rights are available to all 100 Slots members at no charge.

Malaysia PDPA Compliance

The 100 Slots Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take this legal obligation seriously and continually update our practices whenever regulatory changes occur.

Regular Independent Security Audits

The 100 Slots security system is regularly audited by qualified independent third parties. This ensures our data protection standards remain current and that any vulnerabilities identified are addressed promptly before they can be exploited.

Fast Response to Privacy Enquiries

Privacy enquiries are handled as a priority by our support team, who have a thorough understanding of the platform's privacy policy. Responses are provided in English, within 24 hours for email and within minutes via live chat.

Your Privacy Rights as a Member 100 Slots

All of these rights may be exercised at any time by contacting our team.

Right to Know

You have the right to know exactly what data we hold about you, what it is used for, and who it is shared with. We will provide this information in a clear and easy-to-understand format.

Right to Rectification

If any personal data we hold is inaccurate, outdated, or incomplete, you have the right to request a correction. We will update our records within 14 days of your request.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. We will process such requests subject to any legal record-retention obligations applicable to licensed betting platforms.

Right to Withdraw Consent

You may withdraw consent to receive marketing communications at any time via your account settings or by contacting us. Withdrawal does not affect the validity of any processing carried out prior to that point.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format (such as CSV or JSON) for personal use or to transfer to another platform of your choice.

Right to Lodge a Complaint

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with us or with the relevant data protection authority in Malaysia.

FAQ – 100 Slots Privacy Policy

The most frequently asked questions from members regarding privacy and data protection.

Absolutely not. 100 Slots has never sold, rented, or traded members' personal data to advertisers, data brokers, or any third party for commercial marketing purposes. Your data is used solely to operate the platform and deliver the services you use. This has been an unwavering commitment since the platform launched.

When you close your account, your personal data is not deleted immediately, as certain legal obligations require us to retain financial and transaction records for a minimum period – typically 5 to 7 years depending on the type of record. Once the mandatory retention period has elapsed, your data will be securely deleted or anonymised. You can find out more about your specific data by contacting us at support@100slots.best.

Yes. When you make a deposit via FPX (Maybank2u, CIMB Clicks) or DuitNow, the payment process is handled directly by your bank and a licensed payment gateway – not by 100 Slots servers. This means your banking login credentials, card numbers, or any other sensitive banking details never pass through or get stored in our systems. We only receive confirmation that the payment was successful. This method is the most secure approach for online financial transactions.

There are three easy ways to stop receiving marketing communications from 100 Slots: first, click the "Unsubscribe" link at the bottom of any promotional email you receive. Second, log in to your account, go to Account Settings, and update your email notification preferences. Third, contact our support team via live chat or email at support@100slots.best and request to be removed from the promotional mailing list. Requests will be processed within 3 business days. Withdrawing your marketing consent does not affect essential operational notifications such as withdrawal confirmations or account security alerts.

If you suspect your account has been accessed without authorisation, take the following steps immediately: change your password right away via the account settings page, enable two-factor authentication if you have not already done so, and contact our support team via 24/7 live chat or email at support@100slots.best. Our team can review your account access logs to determine whether any suspicious activity occurred and take immediate action, such as temporarily freezing your account for your protection. Please report any suspicious activity promptly so we can respond as quickly as possible.

Play with Peace of Mind – Your Data Is Safe at 100 Slots

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